What works at one location often breaks at two. PPO participation across multiple practices isn’t a copy-paste exercise — it’s a strategic discipline of its own. A practice grows to two locations. Then three. Then four. Each step feels like an extension of what already works. The PPO structure, often, doesn’t extend cleanly. Carriers treat […]
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When to Add an Associate and What It Does to Your PPO Contracts
Adding an associate is a clinical and operational decision. It’s also a PPO contract event — and most practices treat it like it isn’t. A new associate joins the practice. The owner negotiates compensation, plans the schedule, orders the additional equipment, and updates the website. The PPO implications, which can materially affect both the owner’s […]
Read MoreHow to Evaluate Your Payor Mix Percentage
Payor mix is one of the most useful numbers in a dental practice. Most owners don’t track it. Even fewer evaluate it strategically. Two practices with identical production can have wildly different futures depending on payor mix. The number behind that difference isn’t on most monthly reports — but it should be. Here’s how to […]
Read MoreThe Hidden Cost of Waiting to Renegotiate Your PPO Fees
The longer you wait to renegotiate, the more it costs you — but the cost isn’t visible until you finally calculate it. PPO renegotiation is one of those tasks that’s easy to defer. The practice is busy. The numbers feel acceptable. The carriers aren’t sending reminders. Six months turns into two years turns into five. […]
Read MoreDropping a PPO Without Losing Patients: A Strategic Approach
The fear that dropping a PPO means losing patients is the single biggest reason practices stay in unfavorable contracts longer than they should. We hear it on almost every consultation call: “I’d love to drop them, but I’m afraid of losing patients.” It’s a reasonable fear. It’s also, in most cases, an overestimated one. Dropping […]
Read MoreCredentialing Timeline Mistakes That Cost You Revenue
Credentialing isn’t paperwork. It’s revenue protection — and the timeline mistakes cost more than most dentists realize. Credentialing is one of the least exciting parts of dental practice operations. It’s also one of the most expensive areas to get wrong. A single timeline mistake can mean weeks of patients seen at out-of-network rates, claims paid […]
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