Careers at PPO Negotiation Solutions
Do work that actually matters for dental practices nationwide.
We’re a remote team of specialists who help dental practices level the playing field with insurance companies — and we’re growing.
We Level The Playing Field Between Dental Practices and Insurance Companies
What We Look For
We hire individuals who take pride in doing things well. While each position requires different technical skills and experience, successful members of our team share several core qualities: exceptional attention to detail, strong communication, organization, follow-through, accountability, critical thinking, adaptability, and a commitment to exceptional client service.
We look for people who are comfortable taking initiative, managing multiple priorities, solving problems, learning new skills, and working collaboratively as part of a team.
We Invest in Your Success
Every new team member participates in a structured onboarding and training program covering our technology, systems, workflows, processes, and position-specific responsibilities.
We also believe strongly in cross-training. While every team member has clearly defined primary responsibilities, our employees learn how other areas of the organization work and how each role contributes to the complete client journey.
CLIENT RELATIONS COORDINATOR
The Role
The Client Relations Coordinator (CRC) is the connection point between our prospective clients, existing clients, and internal team. This individual helps create an exceptional client experience by keeping communication, scheduling, documentation, follow-up, and important details moving forward.
This is a fast-paced, highly organized role for someone who enjoys working with people, solving problems, and making sure nothing falls through the cracks.
What You’ll Do
- Coordinate prospect and client communication, scheduling, assessments, onboarding, and follow-up
- Maintain accurate client information and project tracking
- Assist with proposals, payments, account management, and client documentation
- Troubleshoot client concerns and coordinate solutions with internal team members
- Support client feedback, quality-control, events, travel, and association/endorsement activities
- Work collaboratively across multiple departments to keep the client journey organized and on track
You May Be a Great Fit If You…
- Have a strong background in customer service and/or administrative support
- Are exceptionally organized and known for your follow-through
- Communicate professionally and confidently by phone, email, and video
- Can manage multiple priorities and deadlines without losing attention to detail
- Are comfortable learning technology, CRM/project-management systems, and Google Workspace
- Enjoy troubleshooting and finding solutions rather than waiting for someone else to solve the problem
- Have dental, insurance, EOB, or reimbursement knowledge — a plus, but not required
Ideal personality: Service-minded • Organized • Proactive • Resourceful • Excellent communicator • Strong follow-through
Required: Customer service/administrative background, communication, organization, technology comfort, attention to detail and follow-through. Your existing description supports those requirements.
Preferred: Dental/insurance knowledge, EOB familiarity, event/travel coordination.
PROJECT MANAGER – PPO NEGOTIATION SOLUTIONS
The Role
Our Project Managers guide dental practices through complex PPO insurance optimization projects. This is a strategic, client-facing position that combines project management, insurance contract knowledge, negotiation, problem-solving, financial analysis, and client advocacy.
The Project Manager evaluates opportunities, develops and executes strategies, manages payer relationships, and helps clients make informed decisions regarding their insurance participation.
What You’ll Do
- Manage multiple complex dental insurance optimization projects
- Negotiate PPO reimbursement and contract terms with insurance companies
- Analyze network participation, reimbursement opportunities, contracts, and EOBs
- Develop and execute customized client strategies
- Manage credentialing and contracting components associated with assigned projects
- Troubleshoot complex payer and reimbursement issues
- Communicate strategy, opportunities, risks, and recommendations to clients
- Train dental practice teams on insurance verification, EOB review, and reimbursement issues
- Collaborate with internal teams to keep projects on strategy, on schedule, and moving toward measurable results
You May Be a Great Fit If You…
- Have a working knowledge of dental claims, billing, EOBs, and insurance reimbursement
- Have strong project-management and problem-solving abilities
- Can independently manage multiple complex projects and deadlines
- Are comfortable analyzing information and making strategic decisions
- Have excellent written and verbal communication skills
- Are confident communicating with clients, insurance representatives, and executives
- Are highly detail-oriented while still able to see the bigger strategic picture
- Have strong computer skills and can quickly learn new systems
- Have dental insurance, managed-care, contracting, credentialing, or negotiation experience — highly valuable for this position
- Are comfortable advocating for a client while maintaining professional payer relationships
Ideal personality: Strategic • Analytical • Confident • Decisive • Detail-oriented • Client-focused • Strong problem solver
Required: Working knowledge of dental claims and billing, EOBs, insurance reimbursement, strong communication, critical thinking, organization, project management and ability to manage multiple priorities.
Preferred: PPO network, credentialing, contracting and negotiation experience.
CREDENTIALING COORDINATOR
The Role
The Credentialing Coordinator plays a critical role in the successful execution of our clients’ insurance strategies. This position manages detailed provider credentialing information and documentation and communicates directly with insurance companies to verify provider participation and network information.
Accuracy matters. The information gathered and processed by this position directly supports our Project Managers in executing the appropriate strategy for each client.
What You’ll Do
Process provider credentialing applications, termination letters, opt-outs, and supporting documentation
Verify provider licenses, certifications, DEA information, liability insurance, and other required documentation
Conduct detailed verification and audit calls with insurance companies
Confirm provider participation, contracts, fee schedules, effective dates, and network relationships
Maintain accurate provider information and project documentation
Track credentialing progress and communicate updates or obstacles to the Project Manager
Enter and maintain accurate information within project-management systems
Work closely with Project Managers to execute client strategies accurately and efficiently
You May Be a Great Fit If You…
Are extremely detail-oriented and accuracy-driven
Have excellent organizational and time-management skills
Are comfortable spending significant time communicating with insurance companies by phone
Can follow detailed processes while recognizing when information doesn’t look correct
Work well independently and can manage multiple deadlines
Have strong written, verbal, proofreading, and computer skills
Have a high school diploma/GED; an associate degree is strongly preferred
Have credentialing or healthcare administration experience
Have dental insurance, healthcare, credentialing, or payer experience — a strong advantage
Are comfortable learning and working in Google Workspace and project-management systems
Ideal personality: Meticulous • Persistent • Organized • Patient • Investigative • Process-driven • Dependable
Required: Detail orientation, organization, strong phone communication, computer proficiency, time management and ability to work independently.
Preferred/desired: Credentialing or healthcare administration experience; associate degree strongly preferred.